> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuzulabs.io/llms.txt
> Use this file to discover all available pages before exploring further.

# KPIs

> What the Yuzu analytics page measures and how to read it.

KPIs turn calls, insights, recap videos, links, and team coverage into a small set of operating metrics.

<Frame>
  <img src="https://mintcdn.com/yuzulabs/jbDOxXp5tgeuR8Ph/images/product/intelligence-kpis.png?fit=max&auto=format&n=jbDOxXp5tgeuR8Ph&q=85&s=6020454c45af5e4f1b77982acff448cd" alt="Yuzu KPI analytics page with workspace, buying signals, team benchmark, and client momentum sections" width="3386" height="2366" data-path="images/product/intelligence-kpis.png" />
</Frame>

## Workspace metrics

* **Clients touched**: distinct buyer accounts or deals with recent activity.
* **Calls indexed**: completed calls that have been classified and indexed.
* **Next-step coverage**: how often indexed calls include a clear next step.
* **Classification rate**: the percentage of calls classified into useful call types.

## Buying signals

* **Objections and blockers**: concerns, blockers, or risk signals captured from calls.
* **Unanswered questions**: education gaps or open customer questions.
* **Next steps**: explicit follow-up items captured from the conversation.

## Client momentum

* **Stalled clients**: buyer contexts with no recent buyer touch or engagement after the latest call.
* **Link views**: public Yuzu Link views.
* **Engagement score**: a combined signal from link views, video plays, completions, CTA clicks, and recent activity.

## Team coverage

Team coverage compares activity and customer coverage across reps without showing another rep's private call moments to a scoped user.

Metrics include average coverage, recap count, CTA clicks, and classification coverage.
